Christoph Schell, the Chief Commercial Officer at Intel, believes that career success is about adapting to changing circumstances. Whether you smoke shisha and wait for 4 hours because your potential partner is late in Dubai or engage with clients who don`t often speak in meetings, adaptability is key to success - and the faster you learn how to react peacefully and efficiently - the faster you get to the desirable goal.
The communities his products affect have always been central to Christoph`s work. He always requires his employees to gather data from the communities his products affect, whether the products are from Intel, HP, or Philips. Christoph believes that when users have a plethora of options and switching costs are nearly zero, developing empathy for the communities your product affects is critical.
Though he doesn`t believe analytics will ever replace direct conversations with customers, Christoph is always looking to leverage data analytics to drive customer insights. He believes in listening to customers and understanding what they see and think while you`re not there.
Below are some key takeaways from his talk:
From his perspective, Christoph expects most software to run on the cloud because purchasing physical hardware no longer makes sense.
As CCO, most of his time is spent managing people. The larger your company grows, the harder it becomes to organize efficient teams.
It`s essential to structure your day because if you don`t: someone else will, which is dangerous because you’ll spend your day on frivolous things.
Plan your work, work your plan, and your plan will work - this guidance from one of Christoph`s mentors resonated powerfully throughout his career.
Organizer: Georgi Koreli
Host: Jacky Lim
Host: Chinghiz Dzhumanazarov